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The grocery retailer has overturned its decision not to provide compensated employment to an neurodivergent person after originally indicating he had to stop working at the branch where he had donated his time for an extended period.

In July, Frances Boyd inquired whether her 28-year-old son the individual could be offered a job at the retail establishment in Cheadle Hulme, but her application was finally turned down by the supermarket's headquarters.

Recently, rival chain Asda stated it wanted to offer Tom employment hours at its Cheadle Hulme store.

Reacting to Waitrose's U-turn, the parent stated: "We are going to evaluate the situation and determine whether it is in Tom's best interests to resume working... and are having additional conversations with the supermarket."

'Conducting an inquiry'

A representative for Waitrose said: "We'd like to welcome Tom back, in a paying position, and are working closely from his family and the charity to do so."

"We anticipate to welcome him again with us very soon."

"We place great importance about helping people into the job market who might otherwise not be offered opportunities."

"Therefore, we enthusiastically received Tom and his care assistant into our Manchester location to gain experience and build his confidence."

"We have procedures in place to enable volunteering, and are reviewing the circumstances in Tom's situation."

The parent explained she had been "profoundly affected" by how the public had reacted to her discussing her child's situation.

The young man, who has specific communication needs, was recognized for his commitment by store leadership.

"He contributed extensive time of his energy solely because he desired community connection, contribute, and make a difference," said his mum.

The parent recognized and acknowledged team members at the Manchester branch for assisting him, adding: "They made him part of the team and were absolutely brilliant."

"I believe he was just flying under the radar - all was running smoothly until it went to head office."

Tom and his mum have been supported by regional leader Andy Burnham.

He wrote on social media that Tom had received "deeply concerning" handling and vowed to "support him to secure alternative employment that functions".

Burnham declared the regional organization "actively promotes each company - like Waitrose - to register to our recently launched diversity program".

Conversing with Tom's mother, who shared information of Tom's Asda job offer on BBC Radio Manchester, the public figure commented: "Good on you for highlighting the issue because we must have a major education initiative here."

She consented to his invitation to become an advocate for the program.